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            I am trying to close my Tapplock one, but the shackle will not stay locked. Help!

            If you're finding your Tapplock one's shackle will not completely lock in place, please try the following:
            • Hold the Tapplock one in one hand, and hit against your other hand
            • Use Fingerprint mode as if to unlock
            • Push on shackle
            If you find this doesn't solve the issue, please submit a support ticket

            Updated: 06 Dec 2018 02:36 AM
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