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            I am trying to unlock my Tapplock lite; The LED is green, but the lock will not open. Help!

            Hold the lock with one hand and hit it against your other hand.  Use fingerprint mode and pull on shackle as the LED light turns green.

            If you are still having issues getting your Tapplock lite to open, please submit a support ticket.
            Updated: 06 Dec 2018 03:20 AM
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