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            I am trying to unlock my Tapplock one+; The LED is green, but the lock will not open. Help!

            Hold the lock with one hand and hit it against your other hand. Use fingerprint mode and pull on the shackle as the LED light turns green.

            If you are still having issues getting your Tapplock one+ to open, please submit a support ticket.
            Updated: 06 Dec 2018 10:53 AM
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