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            I am trying to close my Tapplock one+, but the shackle will not stay locked. Help!

            If you're finding your Tapplock one+'s shackle will not completely lock in place, please try the following:
            • Hold the Tapplock one+ in one hand, and hit against your other hand
            • Use Fingerprint mode as if to unlock
            • Push on shackle
            If you find this doesn't solve the issue, please submit a support ticket

            Updated: 06 Dec 2018 02:47 AM
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