FAQ
- Caution against phishing
- How long does it take for my order to be processed and shipped?
- COVID-19 UPDATE
- Is Tapplock lite TSA approved?
- Why isn't my country listed when I try to place an order?
- How do I get updates on new Tapplock products?
- Why doesn't Tapplock have a telephone support line?
- How do I track my Tapplock order?
- What shipping carriers are you shipping my items with?
- How much does shipping cost?
- What do I do if my product is defective?
- Where can I find a new product manual?
- My order was cancelled. How come?
- How do I cancel or make changes to my order?
- What is Tapplock's Return Policy?
- How do I order an extra charging cable for my Tapplock one and Tapplock one+?
- Where do I download the Tapplock app?
- What devices are supported by Tapplock?
- What is Tapplock’s Warranty Policy?
- My shipping status is stuck, what do I do?
- How long will it take for my order to be delivered?
- Where do I find the verification code?
- I'm trying to create my account, but I keep getting "Registration Error" or "Password Doesn't Match"